![]() We have made this easy for you by allowing you to create a Return Label online for a small charge of $7.85. Please note that we don't accept returns on bag purchases unless required by Australian consumer law.Īs part of the return or exchange you need to get your shoes back to us. ![]() This policy is in accordance with Australian consumer law and is a condition of the sale of this item to you. If you do not want this Condition then please do not place an order. The reasons for this are explained in the Returns and Exchanges page. ![]() You will only be issued a credit note (no refund) for shoes that are returned due to change of mind, incorrect size purchased, dislike of fit and/or style of the item.We need that written email so we can match it with your shoes when they arrive back and so we can quickly process your return.You are welcome to call us, Facebook or Instagram message us, or email us with any queries you have about returns, but once you are ready to return your shoes you do need to email us as well about the reason you are returning your shoes.We accept returns of shoes within 7 days after you receive your order as follows: We really are here to help you get great shoes but there are some things we need.
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